How long does it take to make my products?
Almost all products are custom made according to your specifications, so our current processing time for all products is up to 10 business days. Shipping times vary depending on your location and shipping company. If you're in a hurry please do not hesitate to contact us and we will make our best to make your product as fast as possible.
When will I receive my order?
All orders are sent via Slovenian Post. We aim to dispatch orders within 24 hours after the products are made (excluding weekends and public holidays).
Delivery options are as follows:
|Shipping||Order amount||Delivery Cost||Delivery Time|
|Slovenia||Orders under 60 €||from 3,00 €||2-4working days|
|Orders over 60 €||FREE||2-4working days|
|Europe||Orders under 60 €||from 8,50 €||7-10 working days|
|Europe||Orders over 60 €||FREE||7-10 working days|
|North America||Orders under 100 €||from 15,00 €||up to 14 working days|
|North America||Orders over 100 €||FREE||up to 14 working days|
|Rest of the World||Orders under 100 €||from 17,00 €||up to 14 working days|
|Rest of the World||Orders over 100 €||FREE||up to 14 working days|
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
I haven’t received my order
Please contact us at firstname.lastname@example.org if you have not received your order within the timeframes listed above and we'll do everything we can to help you.