Shipping Policy

How long does it take to make my products?

Almost all products are custom made according to your specifications, so our current processing time for all products is up to 10 business days. Shipping times vary depending on your location and shipping company. If you're in a hurry please do not hesitate to contact us and we will make our best to make your product as fast as possible.

When will I receive my order?

All orders are sent via Slovenian Post. We aim to dispatch orders within 24 hours after the products are made (excluding weekends and public holidays).

Delivery options are as follows:

Shipping	Order amount	Delivery Cost	Delivery Time
Slovenia	Orders under 60 €	from 3,00 €	2-4working days
Slovenia	Orders over 60 €	FREE	2-4working days
Europe	Orders under 60 €	from 8,50 €	7-10 working days
Europe	Orders over 60 €	FREE	7-10 working days
North America	Orders under 100 €	from 15,00 €	up to 14 working days
North America	Orders over 100 €	FREE	up to 14 working days
Rest of the World	Orders under 100 €	from 17,00 €	up to 14 working days
Rest of the World	Orders over 100 €	FREE	up to 14 working days

International Buyers – Please Note:

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

I haven’t received my order

Please contact us at info@4hound.com if you have not received your order within the timeframes listed above and we'll do everything we can to help you.